Last updated: September 12, 2026
This policy describes Neri: Into the Blue (蔚蓝之息), operated by Dongguan Zhien Technology Co., Ltd.
Game progress stays on your device
The game stores progress, settings, discoveries and saved preferences locally on your device. It does not require a game account and does not include developer-operated advertising, tracking or behavioral analytics services. We do not receive your local game save during normal gameplay.
Removing the app or deleting its stored data may remove that progress. Save export and import actions are controlled by you. There is no developer-operated cloud save service.
Purchases
Apple processes the optional one-time full game purchase. The app uses Apple's StoreKit service to obtain product information and verify purchase entitlements, including restored or revoked purchases. We do not receive your payment card details. Apple handles account and purchase information under Apple's privacy policy.
Photos, exports and sharing
Game photographs are generated from the scene on your device. When you choose to save or share a photograph or exported save, the destination you select may receive that file. A photo save may require Photos permission. The game does not upload these files to a developer server. Other apps or services you choose have their own privacy practices.
Reference links and this website
Some in-game reference links open third-party websites. Those sites operate under their own privacy policies. This support website uses hosted web infrastructure. Its hosting providers may process connection information, such as IP addresses and browser details, to deliver and secure these pages. This website does not include advertising or behavioral analytics scripts.
When you contact support
If you email us, we receive your email address and the information you choose to provide. We use it to respond to your request and investigate the issue. We retain support correspondence only as needed to handle your request and meet applicable obligations. Contact us to request deletion of support information; some information may need to be retained where required by law. Please avoid sending passwords, payment information or unrelated personal details.
Children
The game has no developer-operated account, advertising or analytics system that collects personal information from children. If you believe a child has sent personal information to our support team, contact us so we can address it.
Contact and changes
For privacy questions or requests, email developer@zhienapp.com. We may update this policy when the game's data practices change; the date above identifies the latest version.